Privacy policy
Version 2026-10-08
This policy explains what personal data the Logarum service collects, why, where it is kept, who receives it and how to delete it. By ticking the box when you sign in, or in the waitlist or order form on the Buy page, you consent to everything described here under the Law of the Republic of Kazakhstan “On Personal Data and Their Protection”.
Who is responsible
The operator of your personal data is Individual entrepreneur TechNest, IIN 050727550030. Questions about your data: logarum.support@gmail.com.
What we collect
- Your email address — to sign you in and to write to you about your account.
- Photos taken by your calculator's camera, the questions sent with them, and the answers. A photo can show other people's names, faces or handwriting — do not photograph what you are not allowed to share.
- Request records: time, model, token counts, cost, errors.
- Payments: packs bought, amounts, time, status and the payment provider's operation number. Card details are entered in the payment provider's window and never reach us. Card payments are not available yet; the provider will be named in this policy before they start.
- Paired calculators: device identifier (MAC address), firmware versions, when it was last online.
- API keys you add for your own AI provider accounts — stored encrypted; the website itself cannot decrypt them.
- Waitlist: if you leave your email on the Buy page, we keep that email, the country (the one you typed, if you typed one, and the one our hosting derived from your IP address), the site language, the date, and the policy version you accepted. We do not store the IP address itself — only the two-letter country code, so that we know where people are waiting for us. You do not need an account for this.
- Order from Kazakhstan: if you order a calculator on the Buy page, we keep your name, phone number, delivery address, email, country, the date, and the policy version you accepted, to send you a Kaspi Pay invoice and arrange delivery. You do not need an account for this.
- Consent and security records: which version of this policy you accepted and when; sign-in, key and device events.
We do not store IP addresses or browser details with your requests. Our hosting providers keep their own short-lived technical logs, which do include IP addresses.
Why
To sign you in; to send your photo and question to the AI model you chose and return the answer to your calculator; to show you your history; to keep the service secure and fix failures; to tell you when calculators are in stock, if you joined the waitlist; to send you a payment invoice and deliver your order, if you ordered one from Kazakhstan.
Where it is kept
The primary database and the photos are in Sweden (Supabase, Amazon Web Services), encrypted at rest. An encrypted copy is kept in the Republic of Kazakhstan and updated daily.
Who receives it, and transfer abroad
| Who | Country | What they receive |
|---|---|---|
| Supabase | Sweden | account, request history (primary database) |
| Amazon Web Services | Sweden | photos from the camera, request processing |
| Vercel | USA | this website |
| Resend | Ireland | emails: sign-in, payments, free month and requests-left notices; waitlist entries sent to us |
| OpenAI | USA | photo and question, when a GPT model is selected |
| USA | photo and question, when a Gemini model is selected; waitlist entries and orders (support mailbox, sign-up sheet) | |
| DeepSeek | China | photo and question, when a DeepSeek model is selected |
| Anthropic | USA | photo and question, when a Claude model is selected |
A photo and a question go only to the provider of the model selected on your calculator. By accepting this policy you consent to the transfer of your personal data to the countries listed above, including countries that may not ensure an adequate level of personal data protection.
How long we keep it
Until you delete your account. Then your data is removed from the primary database and from photo storage at once, and from the backup copy in Kazakhstan within 7 days. Security records remain, without any link to you.
A waitlist entry is kept until we have told you that calculators are in stock, or until you ask us to remove it, whichever comes first.
An order is kept until it has been paid for and delivered, or until you ask us to remove it, whichever comes first.
Your rights
You can see your history and paired calculators in the dashboard. You can withdraw your consent at any time by deleting your account on the Account page: your data is deleted as described above and your calculators are unpaired. To be removed from the waitlist or to cancel an order, write to logarum.support@gmail.com from that address, and we will delete the entry. For anything else: logarum.support@gmail.com.
How it is protected
Data is encrypted in transit and at rest. Only the operator has access to other people's data. API keys are encrypted with a key held in AWS KMS. If the security of personal data is breached, we notify the authorized body within one business day, as the law requires.
Children
If you are under 18, a parent or legal guardian must accept this policy for you.
Cookies
We use only the cookies needed to keep you signed in. There are no analytics or advertising cookies.
We count page views without cookies: we store the page, the date, the language, the device type (phone or computer), the site you came from, and the country code our hosting derives from your connection. The IP address itself is not stored, and these records cannot link two visits by the same person.
Changes
When this policy changes, its version changes too, and you will be asked to accept the new version before you can use the dashboard or the AI mode of your calculator.